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Frequently Asked Questions

Your username is the 14-digit bar code number on the back of your library card. Your password or PIN is the last 4 digits of the phone number on your library account.

Possible reasons for “There appears to be a problem with your library card…”:

  • Expired card–Library cards for Monroe residents are issued for 2 years. Cards may be renewed in person at any of the library locations with photo ID and proof of mailing address (if different than photo ID). More information available here.
  • Fine block–a charge of $30.00 or above is blocking this account.
  • Note to borrower–a library staffer has added an important note to your account that is blocking this account, similar to a pop-up that must be clicked before proceeding.

To resolve these log-in issues please contact your home library via chat, email or phone. Here’s a handy list of our library locations, hours and phone numbers:

 

Key West

700 Fleming Street
Key West, FL 33040
(305) 292-3595

Sunday – closed
Monday – 9:30AM-6PM
Tuesday – 9:30AM-6PM
Wednesday – 9:30AM-8PM
Thursday – 9:30AM-6PM
Friday – 9:30AM-6PM
Saturday – 10AM-6PM

Big Pine

213 Key Deer Blvd.
Big Pine Key, FL 33043
(305) 872-0992

Sunday – closed
Monday – 9:30AM-6PM
Tuesday – 9:30AM-8PM
Wednesday – 9:30AM-6PM
Thursday – 9:30AM-6PM
Friday – 9:30AM-6PM
Saturday – 10AM-6PM

Marathon

3251 Overseas Highway
Marathon, FL 33050
(305) 743-5156

Sunday – closed
Monday – 9:30AM-6PM
Tuesday – 9:30AM-6PM
Wednesday – 9:30AM-8PM
Thursday – 9:30AM-6PM
Friday – 9:30AM-6PM
Saturday – 10AM-6PM

Islamorada

81830 Overseas Highway
Islamorada, FL 33036
(305) 664-4645

Sunday – closed
Monday – 9:30AM-6PM
Tuesday – 9:30AM-8PM
Wednesday – 9:30AM-6PM
Thursday – 9:30AM-6PM
Friday – 9:30AM-6PM
Saturday – 10AM-6PM

Key Largo

101485 Overseas Hwy.
Tradewinds Shopping Center
Key Largo, FL 33037
P: (305) 451-2396

Sunday – closed
Monday – 9:30AM-6PM
Tuesday – 9:30AM-6PM
Wednesday – 9:30AM-8PM
Thursday – 9:30AM-6PM
Friday – 9:30AM-6PM
Saturday – 10AM-6PM

 

Internet and word processing services remain free to residents and visitors on a first-come, first-served basis. The Wi-Fi is wide open, so no password nor special gymnastics needed to connect. Printing from library PCs  is available for $0.10 per page. (Wireless printing not available yet.) Visit the location closest to you to connect!

 

 

Library cards are free of charge to residents of the Library taxing district and to persons who pay property taxes or license a business in Monroe County but reside elsewhere. Military personnel and family on active duty in Monroe County are also eligible for a free resident card.

To receive a free library card, applicants typically provide a valid Florida Driver’s License or Florida ID card displaying their current Monroe County address.  If these forms of identification are not available, or if the address is not current or local, an applicant may provide a valid, government-issued photo ID card with one of the following:

•             Monroe County Property Tax Receipt or Business License
•             Pay stub, IRS return or printed bank checks showing applicant’s name and local address
•             A current residential lease of at least 6 months
•             Monroe County School or Employer ID
•             Current Monroe County Utility Bills
•             Monroe County Voter’s Registration Card
•             Current Monroe County Vehicle or Vessel Registration

If you’ve forgotten to bring along your library card, just show us your valid Driver’s License or photo ID card and we’ll look you up. Lost your card? The first few replacement cards are on us. After that, there may be a nominal replacement fee.

Are you visiting the Keys? We offer a visitors card for $30.00 annually, entitling you to full check-out privileges. In addition, each library offers a free paperback exchange and ongoing book sale, with most titles less than $5.00.

We look forward to your visit!

We offer a visitors card for $30.00 annually entitling you to full check-out privileges. In addition, each library offers a free paperback exchange and ongoing book sale, with most titles less than $5.00. Library programs, such as author lectures and film screenings, are free and open to the public.

The library PCs provide internet and word processing service and remain free to residents and visitors on a first-come, first-served basis.  Printing from library PCs  is available for $0.10 per page. (Wireless printing not available yet.) Visit the location closest to you to connect! The Wi-Fi is wide open, so no password nor special gymnastics needed to connect.

We look forward to your visit!

 

Here’s where you start:  My Account Logon page

Your username is the 14-digit barcode on the back of your library card. Your password is the last 4 digits of the phone number on your library account.

Once you log in, click on the “Items Out” tab in the blue bar. You can either click in the check box beside the items you want to renew, then click the “Renew Selected Items” button, or you can click the “Renew All” button.

If you would like to borrow a book or item that our Library does not have available for checkout, you can request it from another Florida library, right through our library catalog. The Interlibrary Loan department will make every effort to obtain materials that are not available in our catalog from another Florida library. Once we locate the item, and the lending library has it available, it will be loaned for a limited time period.

Interlibrary loan requests are limited to 3 outstanding requests at one time to library members with no items currently overdue and no excessive fines.

To get started: Open this page and select FloridaCat from the “Using” drop-down menu.  Search by title or author. (Click the “Add to Pending Results” button to retrieve all the matching records.) Click on your desired book  from the results list. Confirm this is the item you want, then click “Request This”. You will be prompted to log in with your username and password. (By default, your username is the 14-digit number on the back of your library card and your password is the last 4 digits of the primary phone number on your library account.)

Choose your Pickup Library and click Submit Request. Read the confirmation message and click Continue. You will now see the progress of your request from your My Account page.

A few notes about InterLibrary Loan: Most libraries will not loan new (less than 12 months since publication date) or popular materials to other libraries. Genealogy materials, DVDs, and audiobooks are seldom loaned. On occasion, a documentary or education video will be supplied by the loaning library.

We welcome your suggestions for purchase of new materials. Please open this page to suggest a purchase.

If we do not have a specific book or other item in our collection that you would like to borrow, you can request an item through our Interlibrary Loan Department. Our Interlibrary Loan department will make every effort, through an interlibrary loan network to obtain materials which are needed, but are not available in the Monroe County Library System. Once we locate the item, and the lending library has it available, it will be loaned for a limited time period.
Interlibrary loan requests are limited to 3 outstanding requests at one time.
Get started with new catalog.

Psst!: Your new password is the last 4 digits of  the phone number on your library record.

Our new online catalog is on deck! The Polaris catalog will provide many features that you have requested. A few highlights:

-Keep a reading history
-Save searches and receive reading alerts
-Personalize your login–customize your log in and password to be more memorable for you.

Here are Quick Start instructions.

Learn more!

EBooks and eAudiobooks are available from this website: http://estuff.keyslibraries.org. For more information, check out this post: http://www.keyslibraries.org/2012/calling-all-kindles/

Administration

Norma Kula,  Director of Libraries (305)853-7349 Email: kula-norma@monroecounty-fl.gov
Valerie Moore, Business Manager (305)809-5266 Email: moore-valerie@monroecounty-fl.gov
Anne Layton Rice,  Library Administrator (305)292-3594 Email: rice-anne@monroecounty-fl.gov
Tom Hambright,  Senior Librarian–Florida History (305)809-5260 Email: hambright-tom@monroecounty-fl.gov
Breana Sowers, Senior Librarian–Archivist (305)809-5260 Email: sowers-breana@monroecounty-fl.gov

Key West Library

Main Phone: (305)292-3595
Nancy Howanitz,  Administrator Library Headquarters (305)809-5256 Email: howanitz-nancy@monroecounty-fl.gov
Robin Henderson,  Sr. Librarian Reference  (305)809-5253 Email: henderson-robin@monroecounty-fl.gov
Michael Nelson, Circulation Librarian (305)809-5252 Email: nelson-michael@monroecounty-fl.gov
Patricia Blanco, Sr. Librarian Youth Services (305) 809-5257 Email: blanco-patricia@monroecounty-fl.gov

Big Pine Key Library

Stephen Chambers,  Library Manager (305)872-0992 Email: chambers-stephen@monroecounty-fl.gov

Marathon Library

Cristy Danford,  Library Manager (305)743-5156 Email: danford-cristy@monroecounty-fl.gov

Islamorada Library

Ozzie Dominguez,  Library Manager (305)664-4645 Email: dominguez-osvaldo@monroecounty-fl.gov

Key Largo Library

Paulette Sullivan,  Library Manager (305)451-2396 Email: sullivan-paulette@monroecounty-fl.gov

We have libraries in Key Largo, Islamorada, Marathon, Big Pine Key and Key West.  Please click here to view directions to each library.